SHE EXCEEDED EXPECTATIONS FROM THE START...

You should strongly consider hiring Kimberly Gates to be your real estate agent. Kimberly recently helped us buy our first home and she exceeded expectations from start to finish. When we first reached out, Kimberly responded promptly and we set a meeting for a couple of days later. At our meeting, Kimberly took the time--fully two hours--to really understand us and the kind of home we were interested in. She asked many questions that helped her, and us, understand our preferences. She also clearly explained the overall process and the status of the market in the East Bay. The very next day she showed us six homes and for each one, we could tell why she had chosen it. Each reflected multiple qualities that we had expressed were important to us. Throughout the process of offer, counter-offer, acceptance, escrow, and closing, Kimberly's knowledge and prompt, regular communication helped assuage our concerns and feel comfortable that we were making sound decisions. Additionally, Kimberly would often check in with us about how she was doing as our agent. We greatly appreciated her dedication to professional service, to seeking and responding to our feedback. Furthermore, we appreciated that Kimberly never tried to sell us the most house we could theoretically afford. Rather, she stuck to houses for which we would feel comfortable carrying the mortgage, even if a bank would have loaned us more. We are now proud first-time homeowners and happily recommend Kimberly Gates to be your real estate agent.